Ambassador Cruise Line - Frequently Asked Questions
Who is Ambassador Cruise Line?
Ambassador Cruise Line is a brand-new cruise line and is the first new British cruise line to be launched since 2010. Its purpose is to inspire and delight every guest to enjoy an authentic cruise experience effortlessly, and sustainably.
Ambassador’s staff and crew are the friendliest, and most diverse, in the industry. Guests will make long-lasting friendships both with fellow guests and crew, creating a community at sea.
Ambassador’s extremely experienced management team is led by Chief Executive Officer, Christian Verhounig supported by Chief Financial Officer, Matthias Seeger, Chief Commercial Officer, Philip Gardner, Chief Operating Officer, Nick Hughes, Chief Administrative Officer, Simon Weeks, Chief Technology Officer, Gary Hides, and Chief Marketing Officer, Gordon Nardini.
Through funds managed by Njord Partners LLP, London, the company is fully equity-financed (no financial debt). The Chair of the Board of Directors is Gordon Wilson who has over 30 years of experience in the global travel industry. This includes his role as the President and CEO of Travelport until July 2019. He is a member of the Supervisory Board of BCD Holdings which owns global corporate travel management company, BCD Travel. He has been appointed to the Chair of the Board of Interactive Investor, the second largest direct-to-consumer investment platform in the UK.
Where is Ambassador Cruise Line based?
Ambassador Cruise Line is based in Purfleet, Essex.
What is Ambassador Cruise Line?
Ambassador sails for the British market from London Tilbury with a focus on premium-value. Ambassador Cruise Line’s first ship, Ambience, set sail from London Tilbury in April 2022. After completing its inaugural season in Spring 2023, the cruise line plans to extend sailings from additional regional ports on a no-fly range of voyages.
Ambition, like her sister ship Ambience will also offer no-fly sailings.
Ambassador Cruise Line is adult-focussed and age-inclusive but primarily aimed at the 50-plus market. The cruise line will run a number of multi-generation cruises over the summer holidays.
Ambassador delivers distinguished cuisine, fascinating voyages on classic cruise ships, with great entertainment, like-minded guests, visiting treasured destinations.
Where will Ambassador Cruise Line sail?
All departing from London Tilbury, Ambience’s carefully curated no-fly programme of 31 inaugural- year sailings will visit over 90 different ports. Featured destinations will include the British Isles, the Norwegian Fjords, the Nordics, Greenland, the Arctic and Iceland, plus several short break cruises. For the winter months a range of expedition style voyages will sail to the Canary Islands, Cuba, the Caribbean, Cape Verde and Scandinavia.
In addition to London Tilbury, Ambition will also offer a summer 2023 programme of regional departures from ports such as Newcastle, Dundee, Belfast, Liverpool, Bristol and Falmouth, enabling guests across the UK to have a shorter distance to travel before experiencing Ambassador’s onboard service. The full programme will be on sale from Q2 2022.
How does Ambassador Cruise Line look after guests?
Ambassador’s smaller to mid-sized classic cruise ships offers a higher space to guest ratio, making cruising more relaxed and providing guests with reassurance.
Ambassador’s health and safety mandate ensures the crew is vaccinated and all guests onboard must be fully vaccinated subject to any exemptions. The cruise line also works closely with all destinations to adhere to local health guidelines and requirements. Treating guests right is not just about the booking and onboard experience.
In accordance with The Package Travel and Linked Travel Arrangements Regulations 2018, Ambassador has insurance cover in place to financially protect all guests, for all monies paid either directly or via their travel agent. In addition, Ambassador operates a fully independently managed Trust Account where guests’ funds are deposited and only released when the cruise departs. This offer also includes a booking guarantee in the event they are forced to cancel a cruise.
www.ambassadorcruiseline.com